Frequently Asked Questions (FAQ)

Where are you located? 🌍

Ocean Monkey Rentals is conveniently based in Ericeira, Portugal, just minutes away from stunning surf spots and breathtaking coastal roads. Whether you’re a surfer, digital nomad, or weekend explorer, we’re the perfect starting point for your Ericeira adventure!

🚀 Free Delivery & Pickup: Want even more convenience? We deliver your 125cc motorbike or e-bike right to your accommodation, and pick it up at the end of your rental period.

📍 Office Address: Rua José Caré Júnior 10, Ericeira (Note: This is our admin office, so we may not always be on-site).

How can I get in touch with you? 📞

We’re here to help! Reach out to us via:

  • 📱 Phone/WhatsApp: +31 6 430 63 791

  • 📧 Email: hello@oceanmonkeyrentals.com

How do I rent a motorbike or e-bike? 🚴‍♂️

Renting a vehicle with us is a breeze!

  • ✅ Book online directly through our website click! for a smooth reservation experience.

  • 📲 Call or message us to reserve in advance.

Do I need to book in advance? 📅

We highly recommend booking ahead, especially during peak seasons like summer and holidays, to secure your ride and avoid any last-minute disappointments.

What do I need to rent a vehicle? 🛵

For 125cc Motorbikes, you’ll need:

  • ✔️ A valid driving license (Category A1 or B for those over 25 and with at least 3 years of experience).

  • ✔️ A valid passport or ID.

  • ✔️ A refundable security deposit.

For E-Bikes, no license required—just a valid ID and you're good to go! 🚴‍♀️

How much does it cost to rent? 💰

Our rates depend on the vehicle type and rental duration. Check out our fleet page for up-to-date pricing and special offers!

How can I pay? 💳

We accept:

  • Credit/Debit Cards

  • Cash

  • Online payments via PayPal, MBWay, and more!

Is safety gear included? 🦺

Absolutely! Every rental includes:

  • ✔️ Helmet (mandatory for all riders)

  • ✔️ Lock for security

  • ✔️ Phone holder (on request)

  • ✔️ Surfboard rack (on request)

Is insurance included? 🛡️

Yes! Basic insurance is included with every rental. If you’d like extra peace of mind, full coverage insurance is available for a small fee.

Is there a mileage limit? 🛣️

No limits here! Enjoy unlimited kilometers—explore Ericeira and beyond to your heart’s content!

Do I need to return the vehicle with a full tank? ⛽

Motorbikes must be returned with the same fuel level as when rented. Easy and straightforward!

What happens if I return the vehicle late? ⏰

If you return the vehicle later than the agreed time, a late return fee will apply. Need more time? Just contact us to extend your rental.

What is your cancellation policy? ❌

  • 🚀 Free cancellation up to 24 hours before your pickup time.

  • ⚠️ Last-minute cancellations may incur a fee.

Can I modify my booking? 🔄

Yes, changes are possible! You can modify your booking (dates, vehicle type, etc.), subject to availability. Please get in touch with us as soon as possible.

Are there any special traffic rules I should know about in Portugal? 🚦

Definitely! Keep these in mind:

  • ✅ Helmets are mandatory for all riders.

  • 🚫 125cc bikes are not allowed on highways.

  • ❌ No off-road riding.

  • 🚫 No riding under the influence of alcohol or drugs. (obviously)

What should I do in case of an accident or breakdown? ⚠️

Stay calm and safe: 1️⃣ Move to a secure location if possible. 2️⃣ Contact us immediately. 3️⃣ If needed, dial 112 for emergency services (Portugal).

Do you provide recommended routes? 🌄

Yes! We offer custom riding routes perfect for surfers, scenic adventurers, and thrill-seekers. Ask for your free mapat the time of booking!

Can two people ride on one motorbike? 👥

Of course! Our 125cc motorbikes are designed for two riders. Just let us know, and we’ll provide an extra helmet.

Ready to Hit the Road? 🚀

Whether you’re chasing the best surf spots, exploring the beautiful coast, or just enjoying a weekend getaway, Ocean Monkey Rentals has the perfect ride for your adventure. Book now and start your journey in Ericeira today!

Get in Touch

Do you have questions about renting a motorcycle, e-bike, or 4x4 in Ericeira? Looking for the best scenic routes or local tips? We’ve got you covered—reach out and let’s get you on the road!